Framework

Textfeld: Textfeld: M 1 Monitor the Processes
M 2 Assess Internal Control Adequacy
M 3 Obtain Independent Assurance
M 4 Provide for Independent Audit Textfeld: DS 1 Define Service Levels
DS 2 Manage Third-Party Services
DS 3 Manage Performance and Capacity
DS 4 Ensure Continuous Service
DS 5 Ensure Systems Security
DS 6 Identify and Attribute Costs
DS 7 Educate and Train Users
DS 8 Assist and Advise IT Customers
DS 9 Manage the Configuration
DS 10 Manage Problems and Incidents
DS 11 Manage Data
DS 12 Manage Facilities
DS 13 Manage Operations Textfeld: AI 1 Identify Solutions
AI 2 Acquire and Maintain Application Software
AI 3 Acquire and Maintain Technology Architecture
AI 4 Develop and Maintain IT Procedures
AI 5 Install and Accredit Systems
AI 6 Manage Changes Textfeld: PO 1 Define a Strategic IT Plan
PO 2 Define the Information Architecture
PO 3 Determine the Technological Direction
PO 4 Define the IT Organisation and Relationships
PO 5 Manage the IT Investment
PO 6 Communicate Management Aims and Direction
PO 7 Manage Human Resources
PO 8 Ensure Compliance with External Requirements
PO 9 Assess Risks
PO 10 Manage Projects
PO 11 Manage Quality


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